Privacy Policy
At Alisa Homecare Solutions, your privacy matters to us. We value the trust you place in our agency and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us for services.
Information We Collect
We collect personal information only when it’s necessary to provide you with our services or respond to your inquiries. This may include:
Name, phone number, and email address submitted through our Contact Form
Service-related details during a consultation or client intake
Payment information (processed securely through trusted third-party providers such as Stripe, PayPal, or Bank Transfer
We do not collect sensitive medical data through this website.
How We Use Your Information
We use the information you provide to:
Respond to your inquiries or consultation requests
Process payments and manage billing
Communicate important updates regarding your services
Improve our website and client experience
Your personal data will never be sold or shared with third parties for marketing purposes.
Cookies and Analytics
Our website may use basic cookies or analytics tools to understand how visitors use our site. These tools help us improve our online experience but do not personally identify you. You may adjust your browser settings to disable cookies if you prefer.
Payments and Security
All online payments are handled through secure, encrypted processors (Stripe, PayPal, or Bank Transfer). We do not store your payment details on our servers.
Data Protection
We follow reasonable administrative and technical safeguards to protect your information against unauthorized access, alteration, or disclosure.
Children’s Privacy
Our services are designed for adults and families seeking homecare assistance. We do not knowingly collect information from children under the age of 13.
Your Privacy Rights
In accordance with the California Online Privacy Protection Act (CalOPPA), you may request access to, correction of, or deletion of your personal information by contacting us directly.
Third-Party Links
Our website may contain links to third-party sites (e.g., for scheduling or payment). We are not responsible for the privacy practices of those sites. Please review their policies when visiting them.
Updates to This Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page, accompanied by a new “Last Updated” date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us by:
Website: https://alisahomecaresolutions.com
Phone: (646) 718-1902
