Privacy Policy

At Alisa Homecare Solutions, your privacy matters to us. We value the trust you place in our agency and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us for services.

Information We Collect

We collect personal information only when it’s necessary to provide you with our services or respond to your inquiries. This may include:

  • Name, phone number, and email address submitted through our Contact Form

  • Service-related details during a consultation or client intake

  • Payment information (processed securely through trusted third-party providers such as Stripe, PayPal, or Bank Transfer

We do not collect sensitive medical data through this website.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries or consultation requests

  • Process payments and manage billing

  • Communicate important updates regarding your services

  • Improve our website and client experience

Your personal data will never be sold or shared with third parties for marketing purposes.

Cookies and Analytics

Our website may use basic cookies or analytics tools to understand how visitors use our site. These tools help us improve our online experience but do not personally identify you. You may adjust your browser settings to disable cookies if you prefer.

Payments and Security

All online payments are handled through secure, encrypted processors (Stripe, PayPal, or Bank Transfer). We do not store your payment details on our servers.

Data Protection

We follow reasonable administrative and technical safeguards to protect your information against unauthorized access, alteration, or disclosure.

Children’s Privacy

Our services are designed for adults and families seeking homecare assistance. We do not knowingly collect information from children under the age of 13.

Your Privacy Rights

In accordance with the California Online Privacy Protection Act (CalOPPA), you may request access to, correction of, or deletion of your personal information by contacting us directly.

Third-Party Links

Our website may contain links to third-party sites (e.g., for scheduling or payment). We are not responsible for the privacy practices of those sites. Please review their policies when visiting them.

Updates to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page, accompanied by a new “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us by:

Alisa Homecare Solutions

Where compassion meets comfort.”